Welcome to our privacy policy, this page explains how we use personal information that we apply to our site and all of our sub-sites.

What personal information do we collect ?

We collect personal information about our users and visitors, including: user names, member names, E-mail addresses, contact information, technical support and customer service conversations in the OurGFX community. Neither information nor data related to electronic cards nor electronic payment card numbers nor any of the secret numbers related to the cards, we do not keep them, But information and statistics of the site, visitors and user activities on it we keep them.

How we collect personal information ?

  Your privacy is very important to us. Your content and information will be protected based on the following:

  • We collect personal information directly when you provide it to us, automatically through the Site and related services.
  • When you provide your personal information on the site, you agree to this privacy policy for collecting information, which may include: completing your personal profile, submitting or purchasing one of our products, communicating with us and requesting technical support.
  • If you choose not to provide your personal information, you may not be able to use the full options and features of the site or access to the technical support service, top up the balance, and communicate with the site’s staff.

Personal information we collect about you from third parties.

Although we collect information directly from you, we sometimes collect information about you from other parties, such as the electronic payment medium through which the filling operations are carried out and which uses technologies such as cookies or web beacons and some software, tracking services and statistics.

How do we use your personal information ?

    We may use your personal information to:

  • Site operations and management, such as: verifying your personal identity when logging in to our site and any of our services, financial operations, responding to requests for technical support.
  • To customize our Services and some external services, such as the advertisements that may appear, to provide a better personal experience.
  • Communicate with you to inform you of the latest new services, developments that may pertain to the site and the terms of its use.
  • Helping you and providing you with some information that you may need, request or may need according to your interest.
  • Some analyzes that may help us in developing and improving the site and improving the user experience therein.
  • Monitoring activities on the site, and identifying potential fraudulent activity.
  • Manage relationships with you by responding to your inquiries made to us.
  • Department of legal, administrative and operational affairs of our own.

When do we disclose your personal information ?

    We may disclose your personal information to entities or persons as:

  • Sites and services that fall under OurGFX.
  • Providers that provide of some services such as electronic payment “as described above”.
  • Professional advisors (lawyers, accountants, financial advisors, etc.).
  • Persons authorized or required by law or authority of the country from which we operate the Website.
  • Some service providers and storage or cloud solutions.

How do we store your personal data ?

We store your data in secure and encrypted servers that we manage or one of our service providers, and it is very difficult to access these files and take a copy of them, and this includes the username, password and some data assigned to each user.

How can you access your personal information ?

You can access the personal information that we collect about you, by logging into your account on the site, and you have the right to request your personal information that we do not display to you, if any, and you have the right to request the deletion of your personal information from the site at any time by simply contacting us from our contact page.

When do we disclose your personal information ?

    We may disclose your personal information to entities or persons as:

  • We may send you postal messages related to some products of the site that may be of interest to you or that we find of interest to you, where you can opt out and stop receiving these messages at any time from your mail server.
  • If you want to continue receiving mail and change your mail address, you can login to your account and update your e-mail, where you will be able to access again to our mails.
  • When you unsubscribe from the site’s newsletter, you may again receive only important messages, related to the site’s terms and updates, and some important agreements and updates related to it.


Cookies are used for some of the site’s side functions, such as saving your access to the site, you can disable it and reduce it at any time using the Internet browser you are dealing with.

General information we collect upon each entry to the site

    There is some information that we collect on each visit to the site, including:

  • Your Internet Protocol or your IP address.
  • The Internet Service Provider (ISP) you use to browse.
  • The date and time of your visit to the site.
  • The length of your session.
  • The pages you have accessed on the site.
  • The number of times you enter the site.
  • Your operating system.
  • The type of device you are using to browse the site.

Update this policy.

Make sure to check this page from time to time for any update related to the use and privacy policy of our site, when we update one of the terms of this policy, we apply it and deal with it immediately, as we usually inform users in one of the means of communication about the update of this policy, but please note that It is your responsibility to check and review this policy from time to time.

How can you contact us?

If you have any questions or doubts about the use of your personal information, you can contact us at the mailing address: contact@ourgfx.com 

We are glad to have arrived here and informed you about our privacy policy, which is very important to know and how we manage and deal with it.

OurGFX Privacy Policy – Version V.01 – Application Date: 12/01/2020